![]() Go back to the SophosInstall folder that has been unzipped, and double click on Sophos Installer.app to run the installer. If the page doesnt load correctly in all four browsers, I discard it. Open the terminal and type the follow commands, one at a time, pressing enter after each: cd The other three use the phishing protection built into Chrome, Edge, and Firefox. Option 2 - Manually modify the permissions on the Sophos Installer files. The new release of MacOS High Sierra 10.13 has introduced a new security. Generate an SDU log on the affected computer. This helps the Sophos Home support identify the specific cause of the issue and provide you the best solution appropriate for it. Re-run the Sophos Installer, located inside the newly created SophosInstall folder. There are more information recorded in the installation logs that will lead to the precise error. ![]() For those customers who currently are not able to. Right-click SophosInstall.zip and select Open With > Archive Utility. We recommended downloading and upgrading to Enterprise Console 5.5.2 which contains a fix for this issue.Delete the existing SophosInstall folder.Under downloads choose the Virtual Installers: Firewall OS for VMware. Open the Finder and locate SophosInstall.zip. Go to Sophos website by clicking here and clicking download. ![]() There are two ways to solve this issue: Option 1 - Decompress SophosInstall.zip using the OSX's built-in archive utility. Below are steps for downloading and installing Sophos for Mac. Browsers downloaded from the Microsoft Store will not launch the Sophos Home dashboard from the Sophos Home User interface when they are set as the default browser. Note: If you are trying to install Sophos on a mobile device, please see Sophos Intercept X for Mobile - Guide for Sophos Home customers instead. You will need to provide your utoronto.ca email address to download the file. 5 8 I get the message that an older version of Sophos is installed I thought I had uninstalled it, and can not find it anymore. If the files are unable to run, the installer will fail to launch. Overview Our Free Home Use Firewall is a fully equipped software version of the Sophos UTM firewall, available at no cost for home users no strings attached. The installer files are created with the incorrect permissions when they are decompressed. IMPORTANT: To avoid problems during the installation, please remove any 3rd party Antivirus software prior to installing Sophos Home. This issue happens when the Internet browser is not configured to automatically open safe files for downloading, and a third-party software is preferred to use in extracting archived folders such as Keka, Entropy, and iZip. When running the Sophos Installer.app, you receive a message stating: "The application "Sophos Installer.app" can'e be opened."
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